⚠️ Short Information: Institute of Banking Personnel Selection (IBPS) has released the official recruitment notification for Common Recruitment Process for Customer Service Associates (CRP CLERK XVI / CSA 16) for 11,403 vacancies in participating public sector banks for the financial year 2027–28. Eligible candidates holding a Bachelor's Degree can read the detailed notification and apply online from 01 August 2026 to 21 August 2026 at ibps.in.
| 📅 Important Dates | Date |
|---|
| Notification Release Date | 01 August 2026 |
| Online Application Begin Date | 01 August 2026 |
| Last Date to Apply Online | 21 August 2026 |
| Last Date Fee Payment | 21 August 2026 |
| Prelims Online Exam Date | 10 & 11 October 2026 |
| Mains Online Exam Date | 27 December 2026 |
| Provisional Allotment Date | April 2027 |
| 💳 Application Fee | Fee Details |
|---|
| General / OBC / EWS Candidates | Rs. 850/- |
| SC / ST / PwBD / EXS Candidates | Rs. 175/- |
| Payment Mode | Online via Debit Card, Credit Card, Net Banking, Mobile Wallets or UPI |
| 🎂 Age Limit & Relaxation (as on 01/08/2026) | Age Criteria |
|---|
| Minimum Age | 20 Years |
| Maximum Age | 28 Years |
| Born Not Earlier Than | 02 August 1998 |
| Born Not Later Than | 01 August 2006 |
| OBC Relaxation | 3 Years (Max 31 Years) |
| SC / ST Relaxation | 5 Years (Max 33 Years) |
| PwBD Relaxation | 10 Years (Max 38 Years) |
| 📋 Vacancy Details | Total Posts |
|---|
| Customer Service Associate (CSA / Clerk XVI) | 11,403 |
| Total Vacancies | 11,403 Posts |
| 🎓 Educational Qualifications & Eligibility | Details |
|---|
| Educational Degree | A Bachelor's Degree (Graduation) in any discipline from a recognized University or any equivalent qualification recognized as such by the Central Government. |
| Computer Literacy | Operating and working knowledge in computer systems is mandatory. Candidates must possess a Certificate/Diploma/Degree in Computer Operations/Language OR studied Computer / Information Technology as a subject in High School / College. |
| Local Language Proficiency | Proficiency in the Official Language of the State/UT for which candidate applies (should know how to read, write, speak and understand the official language). |
| 🏦 Participating Banks (11 Public Sector Banks) | Status |
|---|
| Bank of Baroda, Bank of India, Bank of Maharashtra, Canara Bank | Participating |
| Central Bank of India, Indian Bank, Indian Overseas Bank, PNB | Participating |
| Punjab & Sind Bank, UCO Bank, Union Bank of India | Participating |
| ⚡ Selection Process & Exam Pattern | Stage Details |
|---|
| Phase I (Prelims Exam) | Online Objective Test (100 Marks, 60 Minutes). English Language (30 Qs), Numerical Ability (35 Qs), Reasoning Ability (35 Qs). Qualifying for Mains. |
| Phase II (Mains Exam) | Online Objective Test (200 Marks, 160 Minutes). General/Financial Awareness (50 Qs), General English (40 Qs), Reasoning Ability & Computer Aptitude (50 Qs), Quantitative Aptitude (50 Qs). |
| Provisional Allotment | Prepared based on aggregate marks obtained in Phase II Mains Exam subject to state-wise vacancies. No Interview required for Clerical Cadre. |
| 💰 Pay Scale & Salary Structure | Emoluments |
|---|
| Basic Pay Scale | Rs. 19,900 - 47,920/- |
| Starting In-Hand Salary | Approx. Rs. 32,000/- to Rs. 36,000/- per month (including DA, HRA, CCA, Special Allowance & Transport Allowance) |
📝 How to Fill IBPS Clerk XVI Online Application Form 2026?
- Visit official IBPS website: ibps.in.
- Click on "CRP Clerical" and select "Common Recruitment Process for Customer Service Associates XVI".
- Click on "Click here for New Registration" and enter basic credentials (Name, Mobile, Email).
- Log in with Registration Number & Password. Fill educational details, bank preferences, and personal info.
- Upload scanned documents: Photograph, Signature, Left Thumb Impression & Hand Written Declaration.
- Pay the required application fee online and download/print the final application form.
| 🔗 Important Links – IBPS Clerk XVI 2026 | Direct Links |
|---|
| Apply Online (Candidate Registration) | Click Here |
| Download Official Notification PDF | Click Here |
| IBPS Official Recruitment Portal | Click Here |
| Official IBPS Website | Click Here |
Q1. What is the total number of vacancies in IBPS Clerk 2026 (CRP CSA XVI)?
IBPS has announced 11,403 vacancies for Customer Service Associates (CSA / Clerk XVI) in 11 participating public sector banks.
Q2. What is the last date to apply online for IBPS Clerk XVI Recruitment 2026?
The last date to submit the online application form and pay application fees is 21 August 2026.
Q3. What is the age limit for IBPS Clerk 2026 Examination?
Candidates must be between 20 and 28 years of age as of 01 August 2026 (born between 02/08/1998 and 01/08/2006). Age relaxation applies to SC/ST/OBC/PwBD categories.
Q4. Is there an interview stage for IBPS Clerk (CSA 16) recruitment?
No. There is no interview for Clerical / Customer Service Associate posts in public sector banks. Final selection is based solely on Phase II Mains examination marks.
Q5. What is the educational qualification required for IBPS Clerk 2026?
Candidates must hold a Bachelor's Degree (Graduation) in any discipline from a recognized University and possess working knowledge of computers & local state language.
Q6. What are the exam dates for IBPS Clerk 2026 Prelims and Mains?
Prelims Exam: 10 & 11 October 2026. Mains Exam: 27 December 2026.